Conflict Solution – Why the project team didn’t work smoothly?

                                                             The Case Introduction

The RGB Group works very well for Collaboration course, so we don't think it’s a good study case for conflict solution analysis. We chose other project team from another course, which didn’t run very well so far. Following is the brief introduction of the case.

 

There are six group members in this project team, each with much diversified backgrounds. As for gender, there are three male and three female. As for nationality, two came from two different European countries of Norway and France, one came from US, and the left three are from different parts of China. They all majored in different disciplines in their undergraduate education, and they have different working experiences, one worked for many years, two of them had worked about one year, and three of them had no working experiences at all.

 

Judging from some incidents, we could know that the project team didn’t work smoothly. For example, meetings were run in ineffectively way from the very beginning. There were always some members from China being late or the one from France failed to present in the discussion meeting; there were always someone asked same questions that had been discussed and settled in last meeting. Then the one worked for many years created a meeting agenda and minutes as standard format, and suggested all team members to keep it in turn, so to try to improve the situation from the way of running a meeting, it only got response from one of member who worked about a year. All others kept silence and so nothing changed with respecting to running the meetings.

 

It got worse later. The team seemed to lack of motivation and passion to move on. When someone posted a new idea in wechat, few members had interests to give feedbacks or response it very lately. The team missed the deadline for one of assignment for the project work, because the one from France who see to part of file preparation couldn't be connected via phone or wechat. Once, the other one who came from Norway said to team that he had very low expectations about the course, and the whole team echoed same voice with him soon.     

 

In this assignment, our team, RGB team will analyse the above case from three aspects of background conflict, personality conflict and communication conflict to elaborate the conflict solutions. Please refer to each individual's blog for more details for each aspect.